Frequently Asked Questions

Black woman with glasses

Frequently Asked Questions

1. How often should I have an eye test?

Adults should have an eye test every two years, or annually if you're over 60, have diabetes, or have a family history of eye conditions.

2. Are eye tests free in the UK?

NHS-funded eye tests are available for eligible groups, including children under 16, those over 60, and people with certain medical conditions. Private eye tests are also available for those who don't qualify.

3. What are blue light filter glasses?

Blue light filter glasses have specially coated lenses that reduce exposure to blue light emitted by screens, helping to reduce eye strain, headaches, and sleep disruption.

4. How do I know if I need glasses?

Common signs include difficulty reading, squinting, headaches, or blurred vision. A comprehensive eye test will confirm whether you need corrective lenses.

5. Can I wear contact lenses instead of glasses?

Yes, many prescriptions can be fulfilled with contact lenses. Our opticians can advise on the best type for your lifestyle and eye health.

6. How long does it take to get new glasses?

Most glasses are ready within 7–10 working days, though this can vary depending on the lens type and frame chosen.

7. What is the difference between single vision and varifocal lenses?

Single vision lenses correct one field of vision (near or far), while varifocal lenses correct multiple distances in one lens — ideal for those who need both reading and distance correction.

8. Do you offer glasses for children?

Yes, we stock a range of durable, child-friendly frames and can carry out eye tests for children of all ages.

9. Can I use my glasses prescription for contact lenses?

Not directly — a contact lens prescription is separate and requires an additional fitting appointment, as it includes measurements specific to contact lens wear.

10. How do I care for my glasses?

Clean lenses with a microfibre cloth and lens cleaning solution, store them in a protective case when not in use, and avoid placing them face-down on surfaces to prevent scratches.